Frequently asked questions
Everything you need to know about the Funxtion platform.
Funxtion is a B2B digital fitness SaaS platform that helps gym operators deliver personalised member journeys at scale. Through FXPORTAL, operators create and manage content which is delivered in-club via FXGYM screens and to members’ phones via FXMOBILE.
Funxtion is built for fitness operators — gym chains, health clubs, studios, and multi-site operators looking to personalise the member experience and improve retention.
Contact our team at hello@funxtion.com or book a demo to see the platform in action. We’ll set you up with credentials and onboarding support.
Funxtion is headquartered in Amsterdam, the Netherlands, and operates across 25+ countries with 1,000+ clubs worldwide.
For FXGYM hardware issues use our in-gym support form. For FXPORTAL and FXMOBILE platform issues submit a ticket via our Jira support portal.
FXGYM is Funxtion’s in-club digital fitness delivery solution. It delivers workouts, circuits, and training content to screens across your gym floor, group zones, studios, and PT areas.
FXGYM supports single touchscreens (MS1) for self-led training zones, through to multi-screen configurations (MS2–MS4) for group circuits and zone-based sessions.
Yes. The FXGYM interface, screensavers, and control panels can be fully white-labelled with your logo and brand colours.
FXGYM is compatible with content from HYROX, Les Mills, Matrix Fitness, and EGYM, in addition to Funxtion’s own content library.
No. FXGYM uses plug-and-play hardware for seamless, reliable playback — no complex streaming infrastructure required.
Yes. Members can use the FXMOBILE app to view and book into scheduled FXGYM group sessions at their club.
For FXGYM hardware and in-gym screen issues, please use our dedicated support form. For control panel and tablet questions, visit our in-gym support documentation.
Follow our step-by-step installation guide at https://support.funxtion.com/knowledge/how-to-set-up-the-multi-screen-solution. It covers hardware setup, cable selection, and screen configuration.
Full hardware overview and FAQ available here: https://support.funxtion.com/knowledge/hardware-product-overview-and-product-faq. For items not included in the set, see: https://support.funxtion.com/knowledge/what-is-not-included-in-the-set
A guide to selecting the right cables for your set: https://support.funxtion.com/knowledge/what-type-of-network-cables-should-i-be-using
See our network requirements guide: https://support.funxtion.com/knowledge/what-are-the-minimum-network-speed-requirements
See our WiFi compatibility guide: https://support.funxtion.com/knowledge/can-i-use-the-system-over-wifi
Step-by-step screen duplication guide: https://support.funxtion.com/knowledge/screen-duplication
Customisation guide: https://support.funxtion.com/knowledge/how-to-customise-your-set
If you need to re-register your device following the December 2025 update, follow this guide: https://support.funxtion.com/knowledge/december-25-update-re-register-the-device
FXPORTAL is the operator control centre. It’s where you create workouts, build training plans, manage content packages, schedule content, and publish everything to FXGYM and FXMOBILE from one dashboard.
FXPORTAL includes a full Workout Builder. You can create circuit workouts, supersets, AMRAPs, and EMOMs using exercises from the Funxtion library or your own uploaded content. Step-by-step guide
The Training Planner lets you create single sessions or multi-week programmes. Full guide
Content packages let you bundle and assign content to specific member groups or locations. You can add, edit, or delete packages in FXPORTAL. Guide
FXPORTAL includes full user management — you can edit users, delete users, and reset passwords. Guide
Yes. FXPORTAL supports multi-site management, allowing you to push content updates across all locations simultaneously or configure each site independently.
Yes. You can upload your own virtual classes and exercise videos to FXPORTAL and distribute them alongside Funxtion content.
Yes. FXPORTAL includes a data and insights dashboard where you can track content usage, member engagement, and adoption across your locations.
Submit a support ticket via our Jira support portal.
FXMOBILE is Funxtion’s mobile delivery solution. It brings your content into your members’ hands via three options: SDK integration into your existing app, a fully white-labelled standalone app, or direct API access.
The FXMOBILE SDK allows you to embed Funxtion’s full workout and content engine directly into your existing member app. Members access training plans, workouts, and virtual classes within your branded experience.
The white-label option gives you a fully branded mobile app out of the box — your logo, your colours, powered by Funxtion. It includes training plans, workouts, virtual classes, calendar functionality, and member management system integrations for authentication.
The Funxtion REST API gives developers direct access to the full content library — exercises, workouts, training plans, and virtual classes. Authentication uses JWT tokens with mobile and platform scopes. Full API documentation
Contact development@funxtion.com to receive API credentials and your organisation code. You can also manage credentials via the FXPORTAL.
The API uses JWT (JSON Web Token) authentication. Login via POST /auth/login to receive an access token (valid 4 hours) and a refresh token (valid 6 months). Tokens can be revoked at any time.
FXMOBILE supports multi-language content delivery. Exercise videos are available in English, Dutch, German, French, Spanish, Italian, Portuguese, Hebrew, and Russian.
FX Coach is Funxtion’s AI-powered personalisation engine in development. It adapts workouts and training plans based on member progress, biometrics, location, and goals.
Submit a support ticket via our Jira support portal.
Funxtion provides 500+ virtual classes, 3,500+ exercises, and 1,000+ workout templates across strength, cardio, HIIT, yoga, pilates, cycling, boxing, mobility, recovery, and more.
New virtual classes and exercises are added to the library every month.
Yes. All Funxtion content can be white-labelled with your brand logo and colours — members only ever see your brand.
Yes. FXPORTAL lets you mix Funxtion content with your own uploaded content and third-party partner content in any combination.
Funxtion integrates with HYROX, Les Mills, Matrix Fitness, EGYM, and CycleMasters for premium partner content.
Using the Workout Builder in FXPORTAL you can create circuits, supersets, AMRAPs, EMOMs, and traditional sets/reps workouts. Guide
Funxtion supports multiple metric types including reps, time, distance, and more. Full guide
Training plans can be single sessions or multi-week programmes built in FXPORTAL’s Training Planner and delivered directly to members via FXGYM or FXMOBILE.